Apprentice Sales Administrator
Basingstoke
Full-time
Permanent employee
21,500 - 25,200 £ per year
Introducing TechPoint
TechPoint Group, is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have opened a new world-class facility and are looking for new talented people to join us on this exciting journey.
The Role
We are looking for a motivated and organised Apprentice Sales Administrator to join our team within a fast-paced Electronics Manufacturing Services (EMS) environment. This is a great opportunity to gain hands-on experience in sales support, customer service, and commercial operations while working towards a recognised qualification.
You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.
Responsibilities
You’ll play a key role in supporting the account management team with day-to-day administrative tasks, helping ensure smooth communication with customers and efficient processing of orders and enquiries.
Responsibilities
- Support the account management team with order entry and updates in internal systems
- Maintain accurate customer records and documentation
- Liaise with internal departments (e.g. production, procurement, engineering) to track order progress
- Help manage customer enquiries and ensure timely responses
- Support the preparation of sales reports, forecasts, and presentations
- Monitor email inboxes and respond or escalate queries as appropriate
- Assist with scheduling meetings and maintaining calendars
- Provide reception cover during lunch breaks and annual leave
- Learn and follow company procedures, quality standards, and compliance requirements
- End-to-end sales order process within an EMS environment
- Customer relationship management and communication skills
- Basics of electronics manufacturing and supply chain processes
- Use of ERP/CRM systems
- Commercial awareness and business operations
About you
Skills & Attributes
- Strong attention to detail and good organisational skills
- Good written and verbal communication
- Basic IT skills (Microsoft Office, especially Excel and Outlook)
- Willingness to learn and take initiative
- Positive attitude and strong work ethic
- Interest in business, sales, or administration
- Commitment to completing an apprenticeship programme
Why us?
What We Offer
- Structured training and mentorship
- Opportunity to gain a recognised qualification
- Exposure to a dynamic manufacturing environment
- Career development opportunities within sales or commercial roles
- Supportive team culture
- 25 days holiday plus Christmas shutdown
- Your birthday as an additional day off
- Private Healthcare
- Health cash plan
- Company sick pay
- Bonus Scheme
- EV Car Scheme
- Life insurance of 4 x your annual salary
- Up to 5% employers pension contribution salary sacrifice
- Option to buy up to 5 days of holiday
- Enhanced Parental leave pay
- Cycle to work scheme
- Home and Tech salary sacrifice scheme
- Free will writing service
- Tastecard discounts
About us
Our Mission
Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value-driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose
Contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.
Equal Opportunities for all
TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply
Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value-driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.
Our Purpose
Contribute to making a tangible impact on the success of our clients by redefining what’s possible in supply chain management and advanced manufacturing.
Equal Opportunities for all
TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply